Salesforce Engineer (Support & Troubleshooting) (México)

Salesforce Engineer (Support & Troubleshooting) (México)

21 oct
|
MICHAEL PAGE INTERNATIONAL MEXICO-RECLUTAMIENTO ES PECIALIZADO
|
México

21 oct

MICHAEL PAGE INTERNATIONAL MEXICO-RECLUTAMIENTO ES PECIALIZADO

México

Key Responsibilities:

- Design, develop, test, deploy, and support Salesforce solutions end-to-end.
- Build and maintain solutions using Apex, Lightning Web Components (LWC), Flows, validations, and platform automation.
- Design and implement Salesforce integrations with external systems.
- Conduct impact analyses covering data, security, integrations, automation, platform limits, and deployments.
- Troubleshoot and resolve application and integration incidents across multiple systems.
- Perform root cause analysis (RCA) and implement preventive and corrective actions.
- Participate in incident management, including triage, recovery, communication, and follow-up.
- Monitor application health, integrations, scheduled jobs, logs, alerts, and recurring issues.
- Create and maintain technical designs, deployment plans, rollback procedures, and operational documentation.
- Drive improvements in reliability, maintainability, observability,



and delivery efficiency.
- Fluent English.

Required Technical Skills:

- Salesforce configuration and development.
- Apex, SOQL, Salesforce transaction behavior, and developer-owned unit testing.
- Lightning Web Components, JavaScript, HTML, and CSS.
- Salesforce Flows and process automation.
- Salesforce security model, sharing, permission sets, CRUD/FLS, and secure coding.
- REST APIs, JSON, authentication, contracts, error handling, and integration patterns.
- Git-based source control, pull requests, branching, automated quality checks, and CI/CD.
- Production troubleshooting and evidence-based root-cause analysis.
- Deployment planning, rollback preparation, monitoring, and operational documentation.

📌 Salesforce Engineer (Support & Troubleshooting) (México)
🏢 MICHAEL PAGE INTERNATIONAL MEXICO-RECLUTAMIENTO ES PECIALIZADO
📍 México

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