We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.
The mandatory requirements are 4+ years of hands-on experience operating Kubernetes in production, strong Linux and command line skills, troubleshooting complex systems, experience with AWS or Azure, and an upper-intermediate English level.
What you will do
- Operate and maintain the Kubernetes based platform across public and private cloud environments.
- Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
- Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
- Onboard and support new clients onto the platform.
- Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
- Identify and deliver process improvements.
- Support software and hardware upgrades and keep components up to date.
- Proactively manage capacity so the platform scales with demand.
Must haves
- 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
- Strong Linux and command line fundamentals.
- Confident debugging and troubleshooting complex systems,
from the application layer through to lower-level infrastructure.
- Experience working with a public cloud provider, preferably Azure or AWS.
- Upper-intermediate English level.
Nice to haves
- Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
- Scripting or coding in Python or Java is a strong plus.
- CI/CD, infrastructure as code such as Helm or Terraform is a plus.
- Financial services background is not required.
Perks
- Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
- Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
- Flexibility: work 100% remotely with adaptable hours that support focus, autonomy, and a healthy work rhythm
- Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
- Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
- Well-being & support: access local well-being programs and people-focused support tailored to your location
📌 Site Reliability Engineer (México)
🏢 Agileengine
📍 México
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