? We’re hiring an Automotive BDC Representative! (Dealership experience required)
This role is only for people with direct experience at a car dealership or automotive BDC. If your background is in general call center, telemarketing or non-automotive sales, this position isn’t the right fit, but keep an eye on our other openings!
About the role
Hirably is hiring a Sales BDC Representative to work with a US company that runs BDC services for car dealerships across the United States. You’ll be the dealership’s first contact with people interested in buying a car. You’ll answer new internet and phone leads fast, follow up with buyers who went quiet and book quality sales appointments. This position is 100% remote, working from Mexico.
What you’ll do
- Handle inbound phone, email and chat leads, at least 50 a day when on an inbound queue.
- Make 120–150 outbound calls a day (15–19 an hour), plus texts and emails to keep leads moving.
- Qualify buyers on vehicle interest, budget and timing,
and handle objections like “I’m just looking.”
- Book about 100 quality appointments a month with a strong show rate.
- Follow the dealership call process on every call and log every interaction in the CRM in real time.
Required (all of these)
- 1+ year of direct automotive experience in a dealership BDC, internet sales, car sales, or a BDC agency serving US dealerships.
- Native-level or near-native English (C2). Your customers include buyers across the US Midwest, who need to understand you effortlessly on the first try.
- Experience working with daily phone metrics such as dials, appointments set and show rate.
- Hands-on use of an automotive CRM such as DriveCentric, VinSolutions, DealerSocket, CDK or Elead.
- Availability to work full time on US hours.