Dedicate yourself to the success of Expeditors and the customer using ethical business practices, personal commitment, passion, sacrifice, and an obsession with the fundamentals of running the business.
Customer Engagement & Relationship Expansion
- Cultivate strong, multi-level relationships across customer organizations to gain strategic insight and influence.
- Act as a trusted advisor by understanding customer ecosystems, supply chains, and business objectives.
- Champion customer needs internally to ensure alignment and execution across our enterprise.
Business Development & Growth Strategy
- Develop and execute strategic business plans that align with customer goals and drive revenue growth.
- Identify and pursue opportunities to expand service offerings, improve customer outcomes, and increase account value.
- Lead strategic business reviews to assess performance, align on objectives, and co-create growth initiatives.
- Leverage market intelligence and customer insights to influence decision-making and shape long-term partnerships.
Operational Excellence & Enablement
- Ensure accurate customer setup and documentation in systems (e.g., Dynamics, SOPs, SharePoint).
- Monitor and report on KPIs, ensuring Expeditors service meets and exceeds expectations.
- Drive adoption of technology and process improvements to enhance the customer experience.
Collaboration & Communication
- Facilitate cross-functional collaboration to ensure consistent service delivery and strategic alignment.
- Communicate effectively with internal and external stakeholders through timely updates, reports, and reviews.
- Support invoicing, collections, and administrative processes to maintain account health.
Performance & Data Intelligence
- Use business intelligence tools to analyze trends, measure performance, and identify improvement areas.
- Maintain data fluency to support strategic planning and customer reporting.
Professionalism & Development
- Embody company values and cultural attributes in all interactions.
- Pursue continuous learning and development to enhance expertise and effectiveness.
What We Expect From You
- A growth-oriented mindset with a strong focus on customer success and business expansion.
- Exceptional relationship-building and communication skills.
- Strategic thinking with the ability to translate insights into action.
- Strong organizational skills and time management skills
- Attention to detail.
- A collaborative spirit and commitment to continuous improvement.
- A driven and resolute individual who wants to make an impact!
📌 Local Account Manager (Ciudad Apodaca)
🏢 Expeditors
📍 Ciudad Apodaca
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.