Location:

AguascalientesJob Schedule:

Full-time On siteEducation Requirement:

High school diploma or Bachelor's degreeShape the Future of Mobility at Nissan: Launch Your Career, Drive InnovationWe are currently looking for a Collection Representative to join our team in Aguascalientes.

We are currently seeking a Collection Representative to join our team.In this role you will be negotiating resolutions for accounts that are 5-59 days past due. Provides customer service by adhering to a call plan and by demonstrating NMAC/IFS Core Values. Contributes to building brand value and achieving enduring profitable growth.A Day in the Life

Stays available to receive outbound and inbound phone calls on delinquent accounts, resolving delinquencies by negotiating payment arrangements that will benefit both NMAC/IFS and customer.Researches and finds a solution for customer´s disputes, questions and concerns related to the account status.Maintains standard delinquency percentages and clearance ratios for individual portfolios, thereby achieving standard scores on Quality Assurance phone monitors.Must be able to utilize all tools available and creatively investigate all possible leads. Analyzes delinquent accounts for appropriate action and make recommendations to Sr. Car or Supervisor.Who We’re Looking for

Education requirements: High school diploma or Bachelor’s degreeList of required skills and qualifications

Knowledge of collections techniques, business practices, and related state and federal regulations.MS Office intermediate.Fluent English.Action Oriented.Dealing With Ambiguity.Conflict Management.Customer Focus.Decision Quality.Interpersonal Skills.Schedule

Availability to work 48 hrs per week*Schedules could fall within the time frame (7:00 am until 8:00 pm)



during Monday - Friday and Saturdays from 8:00 am until 12:00 pm. Depending on Department requirements, a 6 day or 5 schedules will be assigned for at least 6 months.Desired

Bachelor´s degree.What You’ll Look Forward to at Nissan

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, crossdepartmental moves, and innovative learning platforms. Enhance your skills through seminars,leadership training, and tuition reimbursement programs, all while playing a vital role in shaping thefuture of transportation. From day one, you’ll have the support to tackle challenges and contribute toimpactful solutions across our organization.Rewards

Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are essential to maximizing the powerof each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needsof our employees and customers. We are committed to creating a culture where everyone belongs andfeels respected, valued, and heard.Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer baseand communities. Join us in our commitment to diversity and inclusion.Jesus Maria Aguascalientes Mexico

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📌 Collection Representative (Ciudad de México)
🏢 Nissan Motor
📍 Ciudad de México