Call Center looking for remote agents with exceptional English - Merida, MX (Mérida)

Call Center looking for remote agents with exceptional English - Merida, MX (Mérida)

21 oct
|
Work at Home Virtual Receptionist
|
Mérida

21 oct

Work at Home Virtual Receptionist

Mérida

Work at home Virtual Receptionists' for US Companies.Looking to fill Day, Evening and Overnight shifts. 7am to 3pm / 3pm to 11pm / 11pm to 7am Eastern Daylight Time.

Virtual Receptionist's handles after hour phone calls, provides messaging and message dispatch services for Doctors, Lawyers, Funeral Homes, Plumbers and other professional service companies.

Reliable Power & Internet a must.

Newer Windows PC with at least 8 megs of RAM

Available ethernet port on home router

USB headset

Availability is a must. Call Center is 24x7. Dependability & Reliability are a must.

8 hour shifts, 40 hour work week

All Shifts are in Eastern Standard Time- Days 7am to 3pm, Evening 3pm to 11pmOvernight/Grave 11pm to 7am

1 weekend shift per week ( Sat / Sun ) is a must.

Full Time & Part Time Available ( part time must work at least 3 days per week including 1 weekend shift )

Pay starts at 7.00 USD per hour!

Basic Requirements:

-Natural ability to communicate efficiently and courteously

-Empathetic and personable; professional demeanor

-Typing speed at least 40WPM

QUALIFICATIONS:

Be courteous, polite, neat in appearance, and possess good personal hygiene.

Be able to handle a heavy workload, while under time pressures, without sensitivity to stress.

Have an above-average interest in working with people, telephone and computer systems.

Have a pleasant voice and personality.

Have a retentive memory.

Be dependable and cooperative.

Have good spelling ability.

Have good accuracy with numbers.

Be willing to work in a team environment, as well as independently.





Be able to successfully complete company evaluations involving spelling, coding, adding, subtracting, comprehension, grammar, and vocabulary.

Be available to work scheduled hours as posted with reliability and dependability.

Have an above-average skill in reasoning with and using oral and written language.

Be able to accurately reason with information derived from simple numbers.

Have the flexibility to react quickly and appropriately to challenging situations.

Be able to work overtime, if circumstances require.

Be able to work daylight hours as well as evenings, weekends, and holidays as required.

Be able to adapt to varied work situations.

ESSENTIAL DUTIES:

Answer incoming calls promptly, courteously, and professionally.

Process multiple phone calls simultaneously.

Maintain a pleasant, professional attitude with customers and co-workers.

Work scheduled hours as posted, with regular and reliable attendance and punctuality.

Gather new information and data that must be analyzed and handled effectively.

Take and dispatch messages for customers according to specific client instructions.

Interact with co-workers and supervisors to update customer information, as received.

Interact as a team member to provide a high quality service.

Job Types: Full-time, Part-time

Pay: From $143.00 per hour

Expected hours: 40 per week

Application Question(s):

- Have you worked for another Telephone Answering Service company before? If yes which one
- Can you provide a sample of your speaking voice?

Language:

- Spanish (Required)
- English (Required)

Location:

- Mérida, Yuc. (Required)

Work Location: Remote

📌 Call Center looking for remote agents with exceptional English - Merida, MX (Mérida)
🏢 Work at Home Virtual Receptionist
📍 Mérida

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