The Data Management Analyst supports the creation, maintenance, and accuracy of business-critical master data across multiple systems. This role is responsible for processing data requests, managing tickets, validating information, and ensuring data quality and integrity.

Required Qualifications

- 0-3 years of experience in Data Management, Master Data, Customer Service, Operations Support, Shared Services, or a related area.
- Advanced English proficiency (written and verbal).
- On site Monday to Thursday
- Experience working with Microsoft Excel, including data filtering, sorting, lookups, and basic reporting.
- Strong attention to detail and commitment to data accuracy.

Key Responsibilities

- Receive, review, and process data management requests through ticketing systems.
- Create, update, and maintain master data records, including customers, products, shipping information, and other business-related data.
- Validate submitted information and ensure data accuracy, completeness,



and compliance with company standards.
- Monitor and resolve data-related issues within established service level agreements (SLAs).
- Collaborate with cross-functional teams, including Customer Service, Supply Chain, Logistics, Sales, and Operations.
- Track, document, and communicate the status of requests and data updates.
- Generate basic reports and assist in identifying data trends, inconsistencies, and improvement opportunities.
- Maintain documentation of processes, procedures, and data governance requirements.
- Support data quality initiatives by identifying and correcting inaccurate, incomplete, or duplicate records.
- Participate in continuous improvement activities to enhance data management processes and user experience.
- Ensure compliance with internal controls and data management policies.

📌 Data Analyst (Queretaro) (Santiago de Querétaro)
🏢 DISTRIBUIDORA KROMA
📍 Santiago de Querétaro