Amazon Inc. is seeking an ACES Program Manager to lead DEA Process Excellence across Mexico’s fulfillment network. You will own end-to-end identification, analysis, and resolution of delivery promise failures, connect data to operations, and implement sustainable improvements protecting 130M+ annual customer promises.
You will apply Lean Six Sigma (DMAIC) to reduce defects, lead cross-functional projects across 10+ teams, and drive governance to ensure sustained gains and accountability.
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📌 Delivery Experience Excellence Program Manager (México)
🏢 Amazon
📍 México