Job Title Office Manager - Administration

Reports Into General Manager / Site Manager or Associate Director

Direct Reports N/A

OUR COMPANY

AGS Health is more than a revenue cycle management company–we’re a strategic partner for growth.

With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is

the premier revenue cycle partner for leading health systems, physician groups, and academic medical

centers in the U.S. With expert insight into modern revenue cycle practices, the company pairs cutting-

edge technology with college-educated, trained RCM experts to help clients optimize workflows, maintain

compliance, prevent revenue leakage, and achieve a high-performance revenue cycle. AGS Health

employs more than 12,000 team members globally and partners with more than one hundred (100) clients

across a variety of care settings, specialties, and billing systems.

For more details, please visit http://www.agshealth.com

You can also visit us at https://www.linkedin.com/company/ags-health

Administration Manager role

Administrative Managers play a role in many parts of a business’s operations. The Office Administrator

will manage all office administrative duties, ensure the smooth running of the office and provide quality

service to all. The Office Administrator is expected to demonstrate commitment and loyalty and perform

all duties in accordance with the organization’s office routines and procedures, keeping in mind the overall

business objectives. This is a top-level role, meaning Administrative Managers work with other leaders

and team members in each business department.

Administrative Managers have departmental duties they perform daily, which may include but is not

limited to:

JOB RESPONSIBILITIES

➢ Develops and implements policies and procedures to improve operations and function of the

department.

➢ Maintains staff by working with partner vendor to recruit,



select, and orient, employees.

➢ Works with HR to initiate and coordinate goals, deadlines, and projects for their department.

➢ Monitors and procures office, training room, reception, mailroom, and kitchen supplies.

➢ Ensures a safe, secure, and well-maintained facility that meets environmental, health, and

security standards.

➢ Manages the maintenance and repair of machinery, equipment, and electrical and mechanical

systems.

➢ Guides the organization’s activities and identifies opportunities to improve the business’ policies

or objectives

➢ Ensures the company is operating securely and effectively and prepares and reviews operational

reports

➢ Lead and/or participate in meetings and assist management in compiling an annual budget for

the department

➢ Asset Management of all entities and key management of multiple locations.

➢ Workspace Management - Maintaining of office floor plans for allocation of workspace to new

joiners and relocations.

➢ Works with HR to ensure on-time submission of monthly bills and release of payments

➢ Overall facilities and related services (ensure smooth & timely services for general building

upkeep) & direct all facility personnel to assist in day-to-day operations

➢ Reviews (weekly vendor team reviews)

➢ Meet the vendor partner: Scheduling meeting between client and vendor outsourced facilities

➢ Ensure training requirements for all Contract Staff are met

➢ Coordination of Employee engagement programs





➢ Maintain a safe environment for all facility, employees, visitors and staff

➢ Coordination of transportation and accommodations for site visits

➢ Ensure that all contracts are professionally delivered at the right cost and in line with the companies Code

of Ethics

➢ Monitor expiry of contracts and initiate re-procurement if needed

➢ 24/7 emergency call support

REQUIRED SKILL SET

➢ Proven experience in administration management

➢ In-depth understanding of office management procedures and departmental and legal policies

➢ Familiarity with financial and facilities management principles

➢ Proficient in MS Office

➢ An analytical mind with problem-solving skills

➢ Excellent organizational and multitasking abilities

➢ A team player with leadership skills

COMPETENCIES, SKILLS AND OTHER REQUISITES

➢ Excellent written and spoken English

➢ Unflinching integrity and personal work ethics

➢ Self-starter who strives for self and team excellence

➢ Flair for client satisfaction

➢ Attention to detail and concern for accuracy

➢ Excellent time management skills and multi-tasking ability

➢ Excellent team player

➢ Compliant to rules and regulations

ACADEMIC AND PROFESSIONAL BACKGROUND

➢ Academic qualification for this role is a bachelor’s degree or higher

➢ At least 4-6 years proven work experience as an office administrator

COMPLIANCE

➢ Awareness and implementation of ISO, ISMS and GRIC policies

➢ Adherence to the rules and regulations as outlined by the management.

JOB LOCATION – Guadalajara

COMPENSATION AND BENEFITS - Competitive remuneration + annual performance-based

bonus +standard industry benefits.

ASSESSMENT / INTERVIEW PROCESS

1. Personal Interview (HR)

2. Domain Panel Interview

3. HR Discussion

Job Type: Contract

Pay: $9,500.00 - $25,000.00 per month

Work Location: In person

📌 Office Manager (Guadalajara)
🏢 GraceMark Solution
📍 Guadalajara