Job Title: Back Office Agent

Location: Mexico City, CDMX

Company Description:
At Smart Pro Connect, we are a team of bright, talented, and dynamic professionals with excellent command of the English language. We offer a wide variety of job opportunities, ranging from data entry, back office, customer service, and sales to more complex administrative functions, all directly related to U.S.-based companies and their work culture. (smartproconnect.com)

Responsibilities:

- Perform data entry and administrative support tasks efficiently and accurately.
- Process and manage confidential customer or company information.
- Organize and update records, spreadsheets, and databases.
- Review and verify information for accuracy and completeness.
- Support front-office teams by handling documentation and back-end processes.
- Communicate with internal teams to ensure smooth workflow and task completion.
- Assist with reporting and documentation as needed.

Requirements:

- C1 or close to native-level English proficiency.
- Previous experience in administrative, back office, or data entry roles is desirable.
- Strong attention to detail and ability to work with accuracy.
- Excellent organizational and multitasking skills.




- Basic knowledge of office software (Microsoft Office, Google Suite, CRM systems, etc.).
- Ability to follow processes and work independently with minimal supervision.
- 1+ years of data entry, virtual assistant, or back-office/BPO administrative experience.
- High typing speed and accuracy (target: strong WPM with high accuracy on alphanumeric data entry).
- 100% on site

Skills:

- Strong written communication skills in English.
- High attention to detail and accuracy.
- Ability to manage large volumes of data and administrative tasks.
- Problem-solving and analytical skills.
- Strong organizational and time management abilities.
- Proficiency in office software and administrative tools.
- Ability to work independently and meet deadlines.

Schedule:

- Monday to Friday between 6:00 am to 4:00 pm.
- Weekends off.

Salary:

- Gross total monthly salary of $16,500 MXN.

Job Type: Full-time

Pay: $16,500.00 per month

Experience:

- data entry: 1 year (Preferred)
- back office: 1 year (Required)

Language:

- Inglés (Required)

Work Location: In person

📌 Back Office Bilingual Agent (Juárez)
🏢 Smart Pro Connect
📍 Juárez