20 oct
|
Dsm-Firmenich
|
El Salto
20 oct
Dsm-Firmenich
El Salto
The Lead Specialist, CX at dsm-firmenich in El Salto, Jalisco will manage order processes and communication with customers to ensure accurate, timely service. This role emphasizes accurate order entry, issue resolution, and proactive updates outside of a call center context.
You'll collaborate with sales and logistics to align on delivery commitments, maintain customer portals, and document complaints in integral databases, while delivering a consistently high level of customer experience.
📌 CX & Order Management Lead (El Salto)
🏢 Dsm-Firmenich
📍 El Salto