Cloudbeds is a integral leader in hospitality software, powering hotels across 150 countries with a remote-first team. We’re building AI-powered solutions to solve hoteliers’ biggest challenges while maintaining exceptional customer trust and retention.
As Manager, Customer Recovery, you will lead a team of coaches, own the retention engine, and scale our Intelligent Recovery Motion. You’ll drive cross-functional collaboration with Product, Engineering, Support, and Sales to restore trust and