20 oct
|
Tiktok
|
Ciudad de México
20 oct
Tiktok
Ciudad de México
Responsibilities
At TikTok, our Integral Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
Our Financial Services team is dedicated to fostering and expanding relationships with our internal Ad Sales team and connecting with other key stakeholders, with a primary focus on finding the best business solutions for our clients on the platform. We are committed to delivering exceptional client service and providing comprehensive education on our products and solutions. Our goal is to empower our team to identify and leverage the best products to maximize our clients’ business results on TikTok.
We are looking for a detail-oriented Client Solutions Manager (CSM) to join our Team. As part of our sales team,
the CSM will support advertisers in meeting their marketing objectives and providing best in class customer service to clients. The CSM is the main point of contact with strategic cross-functional teams such as Product and Measurement and is responsible for driving product adoption and revenue by negotiating and optimizing complex campaigns, using data and analytics to build a consultative solution for our customers. Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite.
Responsibilities
- Drive education on product, company updates and share company best practices as relevant to clients or agencies' business;
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results;
- Proficient in campaign management, s
📌 Client Solutions Manager, Finance (Ciudad de México)
🏢 Tiktok
📍 Ciudad de México