*1. Position Overview*
Responsible for coordinating and monitoring cleaning and personnel transportation services, ensuring service quality, client satisfaction, and effective communication with clients and subcontractors. Also supports administrative activities related to these services.

*2. Key Responsibilities*
A. Cleaning Services
• Monitor daily cleaning operations and service quality.
• Follow up on client requests, complaints, and issues.
• Coordinate corrective actions with subcontractors.
• Ensure compliance with client requirements.

B. Personnel Transportation
• Monitor transportation services to ensure safety, punctuality, and reliability.
• Follow up on client requests, incidents, and complaints.
• Coordinate with transportation subcontractors to resolve operational issues.
• Monitor service performance and identify improvements.

C. Administrative Activities
• Prepare operational reports and maintain documentation.
• Follow up on invoices, quotations, contracts, and other administrative matters.
• Coordinate with internal departments and subcontractors.




• Monitor service costs and compliance with contractual requirements.

D. Client and Subcontractor Relations
• Maintain good relationships with clients, subcontractors, and internal teams.
• Act as the main contact for service requests and follow-up.
• Communicate clearly and professionally in English and Spanish.

*3. Qualifications and Requirements*
• Education: Bachelor's degree in Engineering, preferably Electrical or Mechanical Engineering, or a related field.
• Language: Fluent English, written and spoken.
• Communication: Strong interpersonal and client service skills.
• Organization: Good planning, follow-up, and administrative skills.
• Problem-Solving: Ability to resolve issues and coordinate corrective actions.
• Computer Skills: Proficiency in Microsoft Office, especially Excel, PowerPoint, and Outlook.
• Personal Skills: Proactive, responsible, organized, and results-oriented.

*4. Preferr

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