OpenSesame is the trusted partner for Workforce Reinvention in the age of AI. OpenSesame delivers integrated software, curated and customizable content, and expert services – embedded into existing learning, HR, and work systems – to help organizations expand their human+AI potential and thrive through change.
Learn more: www.opensesame.com/about
About the Team
At OpenSesame, the Information Systems team empowers employees with the tools and systems to deliver exceptional customer service. We maintain Salesforce and key business platforms, streamline operations through automation, and enhance the employee experience through cross-functional collaboration.
About the Role
We're seeking a motivated and detail-oriented Associate Business Systems Administrator to support our Salesforce platform and other core business systems. This is a great opportunity for someone eager to grow their technical skills, collaborate cross-functionally, and build a career within the Salesforce ecosystem.
As a key member of the Information Systems team,
you'll contribute to system administration, user support, process automation, and data management—helping ensure our systems run efficiently and our users are set up for success.
Performance Objectives:
Within 30 Days:
• Gain a general understanding of OpenSesame's Salesforce environment and business systems.
• Complete onboarding, familiarize yourself with existing automation, and support user management requests, such as role and profile adjustments.
• Complete routine administration tasks within 2 business days and process at least 5 minor system modifications.
Within 60 Days:
• Collaborate with other Salesforce administrators to identify process inefficiencies and recommend solutions.
• Assist in resolving user-reported Salesforce issues, ensuring at least 95% of business requests are implemented within agreed-upon timelines.
• Document and update system changes within 48 hours to ensure alignment with busine
📌 Associate Business Systems Administrator (México)
🏢 OpenSesame
📍 México
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.