Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a general team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition: Caterpillar IT is seeking an analyst to support CBS/SAP business users and production operations in Torreon, Mexico. In this role, you will help teams with systems efficiency, issue resolution, process improvements across production planning, manufacturing execution, and materials management teams. We have a focus on developing the next generation of IT professionals where you will gain a foundational knowledge of the manufacturing industry, as well as, key technology trends.

What you will do:




• Analyze and improve SAP-related processes, system usage, and administrative operations to enhance user experience and efficiency
• Provide daily SAP support to end users and production teams, ensuring effective process execution and timely issue resolution.
• Build and maintain strong relationships with internal and external customers through effective communication, training, and business support.
• Support SAP user training and knowledge assessments to ensure workforce readiness and system proficiency.
• Develop SAP training materials, roles, and job profiles for local-language users.
• Partner with management teams to identify SAP improvement opportunities, coordinate problem resolution, provide compliance feedback, and support continuous improvement actions.
• Coordinate with Mexico GPS support teams to track and resolve ITSM tickets.
• Partner with CBS and Caterpillar IT teams on SAP implementations, process improve

📌 Senior IT Analyst Applications (Torreón)
🏢 Caterpillar
📍 Torreón