Working at Infobip means being part of something truly general. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
You have at least 2 years of experience in a technical customer support role
You have a wide range of interests and working experience in these technologies: SQL, programming logic, and computer networks
You really care about clients,
looking to provide the best possible experience at all time
You know that being supportive is a mindset; it’s in your true nature to be equally supportive to both your clients and your colleagues
You are curious to learn how things work and what you can do to improve them
You are not afraid to dig deeper and use your analytic approach to solve technical problems
You have ability to operate effectively in a fast-paced environment with competing and shifting priorities
Solid organizational skills including attention to detail and patience
You communicate effectively to clients, partners, colleagues, and engineering teams alike in English and local language
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexib
📌 Customer Support Technician (Ciudad de México)
🏢 Infobip
📍 Ciudad de México
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.