About SudorSudor is a wellness technology company helping fitness, wellness, and lifestyle creators build and grow their own branded mobile apps.
We bring content, memberships, and communities together in one platform, giving creators the tools and support they need to turn their passion into a scalable digital business.
As we continue expanding across the US and Mexico, we're looking for a Creator Success & Onboarding Specialist to join our international team.

About the Role:We're looking for someone who genuinely enjoys working with people, solving problems, and helping businesses succeed.
In this role, you'll be one of the main points of contact for our creators, guiding them through their onboarding journey, helping them get the most out of our platform, and ensuring they have a great experience with Sudor.
You'll be part of an international team working across different time zones, collaborating closely with our Creator Success Manager and Mexico-based team. We're looking for someone proactive, organized, and comfortable taking ownership of their work, managing priorities,



and finding solutions in a fast-paced environment.
This is a hands-on, client-facing role that combines creator onboarding, customer success, and platform support.

Key Responsibilities:Creator Onboarding & Success
• Guide new creators through the onboarding process, from initial setup to app launch.
• Lead onboarding and platform training calls, helping creators confidently navigate and use Sudor's tools.
• Support creators with content uploads, app setup, and platform-related questions.
• Build strong relationships with creators and ensure a positive experience throughout their journey.
• Proactively follow up on outstanding tasks to keep onboarding projects moving forward.

Customer Support & Problem Solving
• Respond to inquiries from creators and their members via email and video calls.
• Troubleshoot common platform issues, including app functionality, video playback, and account-relat

📌 Creator Success (Ciudad de México)
🏢 Sudor Apps
📍 Ciudad de México