University Mentoring SpecialistStudent Success Center | Elisia Education Hub
Location: Colón, Querétaro, Mexico | On-site

About the RoleElisia Education Hub is seeking a proactive, student-centered University Mentoring Specialist to coordinate and strengthen our university mentoring program. This role is essential to fostering student engagement, belonging, personal development, and academic persistence.
We are looking for a professional who can build meaningful mentoring relationships, guide and support mentors, identify students who may be at risk of disengagement or withdrawal, and coordinate timely interventions to help students succeed throughout their university journey.
The adecuado candidate combines strong interpersonal skills with excellent organizational abilities, a proactive mindset, and a commitment to student success and retention.

Key Responsibilities• Coordinate, implement, and continuously improve the university mentoring program.
• Recruit, onboard, train, and support mentors, establishing clear expectations and performance standards.




• Coordinate mentor–mentee assignments and monitor the quality and continuity of mentoring relationships.
• Identify early warning signs of student disengagement, low motivation, adjustment difficulties, and potential withdrawal.
• Develop and implement proactive follow-up strategies for students who may be at risk of leaving the university.
• Collaborate with academic advisors, faculty, the Tutoring Specialist, and other institutional departments to coordinate student support.
• Organize mentoring activities, workshops, and initiatives that promote belonging, engagement, and personal development.
• Maintain accurate records of mentoring activities, student participation, referrals, and follow-up actions.
• Monitor program performance through KPIs, analyze participation and engagement trends, and prepare periodic reports.
• Ensure that students requiring specialized support are appropriately referred to the relevant u

📌 University Mentoring Specialist (México)
🏢 Elisia Education Hub
📍 México