The Accounts Receivable Coordinator will be responsible for leading both the strategic and operational management of Accounts Receivable in Colombia and other LATAM countries. The role will focus on improving cash collection performance, reducing overdue receivables, strengthening credit and collection policies, and implementing sustainable processes and controls to mitigate credit risk and optimize working capital.
This position will play a key role in transforming the Credit & Collections function by developing collection strategies, driving accountability across stakeholders, and partnering closely with Commercial, Customer Service, and Finance teams to improve collection efficiency and portfolio health.
CREDIT & COLLECTIONS MANAGEMENT
1. Manage the Accounts Receivable portfolio to ensure timely and effective collection of outstanding balances.
2. Develop and implement collection strategies based on customer segmentation, risk profile, and aging status.
3. Lead recovery plans for high-risk and significantly overdue accounts.
4.
Conduct payment negotiations with customers and establish action plans to resolve delinquent balances.
5. Escalate critical collection risks and recommend corrective actions.
CREDIT RISK MANAGEMENT
• Analyze customer creditworthiness and recommend appropriate credit limits and payment terms.
• Participate in the development, review, and continuous improvement of credit policies.
• Monitor customer payment behavior and identify potential credit risks.
• Recommend account blocking, release, and credit adjustments based on financial analysis and risk assessment.
PROCESS IMPROVEMENT & GOVERNANCE
• Review and strengthen Credit & Collections policies, procedures, and internal controls.
• Identify root causes of collection issues and implement corrective and preventive actions.
• Lead initiatives to improve the Order-to-Cash process and overall collections effectiveness.
• Ensure compliance with corporate policies, audit requirements, and
📌 Invoicing & Receivables Coordinator (Ciudad de México)
🏢 Galderma
📍 Ciudad de México
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