This is a remote position located in Latin America. It will be a long-term contract. Resumes must be submitted in English. Any resumes submitted in other languages will not be considered.

Role Overview
We are seeking a highly reliable and proactive HubSpot Operations Manager based in LATAM to own the day-to-day health, performance, and optimization of our HubSpot ecosystem. This role is critical to ensuring our CRM runs seamlessly across sales and marketing—supporting a fast-moving U.S.-based team through both real-time collaboration and strong async execution.

This is not just a support role—you will act as the system owner, responsible for maintaining quality, solving issues quickly, and continuously improving how HubSpot drives the business.

Key Responsibilities
HubSpot Ownership & System Health
• Own the ongoing management, QA, and optimization of HubSpot across pipelines, workflows, and data
• Conduct proactive audits to ensure workflows, sequences, and automations are functioning correctly
• Maintain high standards for data cleanliness, structure, and consistency




• Identify issues before they impact the business and resolve them quickly

Inbound Support & Team Enablement
• Act as the first line of support for HubSpot-related requests from U.S.-based teams
• Respond quickly and clearly to inbound questions (same-day turnaround expected during overlap hours)
• Troubleshoot issues across workflows, sequences, deal stages, and integrations
• Document solutions and help educate teams to prevent repeat issues

Workflow & Automation Execution
• QA, optimize, and maintain all existing workflows and sequences
• Build and launch new workflows and automation to support evolving initiatives
• Ensure automation logic is scalable, efficient, and aligned to business goals

Analytics & Performance Monitoring
• Monitor performance of sequences, workflows, and sales activities
• Identify gaps or inefficiencies and proactively recommend improvements
• Build and maintain dashb

📌 HubSpot Operations Manager (México)
🏢 Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)
📍 México