Customer Engagement Coordinator – Liner Hangers

Location: Villahermosa, Tabasco, Mexico

Key Responsibilities

• Act as the primary customer point of contact for Liner Hanger operations, ensuring effective communication throughout service delivery.

• Coordinate customer requirements, operational activities, and service execution to ensure safe, timely, and high-quality delivery.

• Review customer needs, assess operational risks, and support technical proposal and cost estimate preparation.

• Monitor job execution, follow up on deliverables, and ensure compliance with contractual commitments and customer expectations.

• Facilitate communication between customers and operational teams, participating in pre-job and post-job reviews.

• Analyze customer feedback, support service quality initiatives, and assist in resolving service delivery and invoicing issues.

• Identify new business opportunities and contribute to account growth initiatives.

Requirements

Education

Bachelor’s Degree in Engineering or related disciplines.

Experience





• Minimum 5 years of experience in the Oil & Gas industry.

• Previous experience in Liner Hangers, Lower Completions, or a similar customer-facing technical coordination role.

• Minimum 2–3 years of field experience.

Technical Skills

• Strong technical knowledge of Liner Hanger systems and Lower Completions operations.

• Ability to review operational requirements, technical procedures, and service programs.

• Knowledge of service delivery, risk assessment, and customer support processes.

• Proficiency in Microsoft Office.

Certifications

• Liner Hanger Course (mandatory).

• Torque and Drag Course (preferred).

• Valid passport required.

Languages

• Intermediate to Advanced English.

Competencies

• Strong technical and interpersonal skills.

• Customer-focused mindset.

• Effective communication and stakeholder management.

• Problem-solving and organizational skills.

• Ability to manage multiple priorities in a dynami

📌 Customer Engagement Coordinator (Villahermosa)
🏢 SLB
📍 Villahermosa