Ottimate seeks a Spend Payment Operations Analyst to lead inquiries from clients on card declines, reimbursements, and ERP export issues. You will work with Product and Engineering to diagnose root causes and fix systemic problems, using internal tools and processor portals.
You will investigate complex issues, build playbooks and SOPs, and leverage AI tools to streamline workflows while ensuring accuracy by cross-checking source data. Strong communication is essential.
📌 Remote Senior Spend (Lagos de Moreno)
🏢 Ottimate
📍 Lagos de Moreno
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