Aon plc in Mexico City is seeking a Senior Speech Analyst to turn customer interactions into actionable insights using leading speech analytics tools. You will partner with operations leaders to improve contact center performance, satisfaction, and efficiency through data-driven recommendations.
We value proven experience with Verint, NICE/Nexidia, or CallMiner, as well as Advanced Excel and SQL skills, and English at C1 level.
📌 Senior Speech Analytics Specialist (Ciudad de México)
🏢 Aon
📍 Ciudad de México
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