ascend is seeking a concierge manager to lead luxury travel operations in a remote, globally distributed team. You will oversee client service, ticketing, and trip fulfillment by guiding team leads, maintaining high service levels, and driving process improvements across shifts.
you will own end-to-end client experiences, handle vip situations with senior judgment, and collaborate with product and operations to scale operations while preserving premium service standards.
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📌 Remote luxury concierge lead (México)
🏢 FlyFlat
📍 México
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