idc in mexico city is seeking an on‑site helpdesk support specialist to assist employees with windows/macos, software, hardware, and account issues. You will support colleagues via remote tools, phone, email, chat, and face‑to‑face interactions, ensuring a positive employee experience while maintaining accurate ticket records.
the role requires 2–3 years in it support, familiarity with jira, and a strong customer‑service mindset, with 4 days on site and one day remote. No travel is required.
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📌 Mexico city it helpdesk specialist (onsite + remote fridays) (México)
🏢 Idc Colombia
📍 México
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