Company: Rosenblum Law

Location: Remote – Mexico

Employment Type: Full-time

Compensation: MX25,000–MX32,000 per month, plus performance-based bonuses

About Rosenblum Law

At Rosenblum Law, we are committed to providing exceptional legal services and compassionate support to the people who need us most. We believe that every client deserves to feel heard, respected, and supported from their very first interaction with our firm.

We are looking for a PI Intake Specialist with a strong healthcare background, excellent English communication skills, and a genuine passion for helping people. In this role, you will be one of the first points of contact for individuals seeking legal assistance following a personal injury. Your ability to listen, connect, and gather critical information will play an important role in creating a positive client experience.

If you are empathetic, organized, tech-savvy, and thrive in a people-focused environment, we would love to meet you

What You'll Do

• Connect with prospective clients:



Handle inbound calls from individuals seeking legal assistance with personal injury matters, making them feel comfortable and supported.
• Conduct client intake: Ask relevant questions, gather essential information, and accurately document details about potential cases.
• Provide compassionate support: Communicate with empathy and professionalism, recognizing that prospective clients may be experiencing stressful or difficult circumstances.
• Communicate effectively: Handle phone calls and follow-up communications with prospective and current clients, attorneys, insurance companies, and other relevant parties.
• Manage follow-ups: Contact individuals to obtain missing information, coordinate appointments, and ensure timely communication throughout the intake process.
• Maintain accurate records: Enter information into the firm's systems, organize documents, and ensure intake records are complete and up to date.
• Collaborate with the team: Work closely

📌 PI Intake Specialist (Ciudad de México)
🏢 Rosenblum Law
📍 Ciudad de México