Role Description The Ingeniero Responsable de Cuenta Estratégica IFM (KAM) – Ciudad Juárez, Chihuahua is a full-time, on-site position responsible for managing strategic facility management accounts and ensuring service excellence for key clients. The role includes overseeing IFM operations, coordinating technical and soft services, and ensuring compliance with contractual commitments and quality standards. This position will develop and maintain long-term client relationships, prepare and present performance reports, and identify opportunities for service optimization and cost efficiencies.

The role also involves collaborating with internal teams, managing projects and improvement initiatives, and supporting the implementation of safety, environmental, and sustainability policies.

The Ingeniero

Responsable de Cuenta Estratégica IFM (KAM) will be based in Ciudad Juárez, CHH, and will regularly interact with local and regional stakeholders.

Qualifications

- Demonstrated skills in key account management, client relationship management, and stakeholder coordination for facility management or related services.
- Strong abilities in operations management,



project management, and service delivery oversight within industrial, commercial, or logistics environments.
- Competence in analyzing performance indicators, budgeting, and cost control, with experience using reports and dashboards for decision-making.
- Knowledge of IFM (Integrated Facility Management) processes, technical services, maintenance, safety, and quality standards.
- Excellent communication, negotiation, and conflict-resolution skills, with the ability to collaborate effectively in multidisciplinary teams.
- Bachelor’s degree in Engineering (Industrial, Mechanical, Electrical, or related field) or an equivalent technical discipline.
- Experience in facility management, industrial services, or catering and associated services, preferably with large or strategic accounts.
- Proficiency in MS Office and relevant digital tools; familiarity with CMMS or FM software is an advantage.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

📌 Ingeniero Responsable de Cuenta Estratégica IFM (KAM) – Ciudad Juárez, Chihuahua
🏢 Newrest
📍 Ciudad Juárez