Main Responsibilities

- Lead periodic IT Disaster recovery exercises.

- Participates in DR Exercise planning process, execution, and post-test activities.

- Collaborate with key business stakeholders to develop the DR Exercise reports and gaps remediations resulted from DR exercises.

- Being available (On-call and/or stand by) during shift and after hours to coordinate recovery activities during a major outage or presente IT disaster.

- Be an advocate for assuring IT Disaster Recovery Plans includes the recovery procedures and application configurations needed to respond to a real outage or disaster for re stablishing the business operation in the disaster recovery site or alternate region.

- Perform gap analysis on DRP/BCP for inefficiencies.

- Propose and execute initiatives to close efficiency gaps.

- Develop business cases for the use of automation to improve DRP/BCP efficiency, reduce risk, increase resiliency, and reduce costs.

- Monitor and report on Business Technology Resilience Team's service Key Performance Indicators (KPI) and Service Level Objectives (SLO)

- Perform post incident analysis disaster/outages for DRP/BCP improvements.

- Manage the IT Disaster Recovery Team's data, metadata, and documentation.

- Lead /collaborate IT Disaster recovery initiatives to enhance internal services consumed by stakeholders.

- Participates in internal forums for the adoption of new technologies,



best practices and methodologies for improving the services offered by IT Disaster Recovery team.

- Participates in the Continuous Improvement program to enhance the IT Disaster Recovery Process.

Qualifications

- Education: Bachelor's degree from an accredited college/university; or equivalent work experience

- Years of Experience: 5 - 8 years

- Type of Experience: Experience with IT Disaster Recovery and/or Business Continuity, with experience leading moderately complex technology organizations through actual and practiced disaster scenarios.

- Expertise in DR test planning and execution with focus on continuously improving the firm's DR capabilities.

- Good knowledge of IT DR automation tools preferred.

- Strong process orientation, including familiarity with ITIL's IT Service Continuity Management process and agile methodology · Certifications in current industry-standard.

- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork.

- Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously.

- Ability to participate in resource planning processes based on defined organizational plans.

📌 Manager, Disaster Recovery (Ciudad de México)
🏢 Importante Empresa Del Sector
📍 Ciudad de México