HR Manager – Employee Relations & Labor Legal

Location: Guadalajara, Jalisco
Department: Human Resources
Work arrangement: On-site
Reports to: HR Director

Position Overview

We are seeking an experienced HR Manager specialized in Employee Relations and Mexican Labor Law to oversee employee terminations, labor dispute prevention, conciliation proceedings, and compliance with applicable labor regulations.

This position will serve as the primary point of contact for labor-related matters, ensuring that employee separations are handled legally, efficiently, and professionally while minimizing legal exposure and operational risk.

Key Responsibilities

1. Employee Terminations & Labor Relations

- Manage voluntary and involuntary employee separations, ensuring compliance with the Federal Labor Law (Ley Federal del Trabajo).
- Review termination cases, supporting documentation, disciplinary records, and potential legal risks.
- Calculate and validate severance payments, finiquitos, and indemnizaciones in coordination with Payroll and Finance.
- Negotiate termination agreements and settlement terms with employees and their legal representatives.
- Advise managers on disciplinary actions, attendance issues, performance-related separations, and employee misconduct.

2. Labor Conciliation & Legal Proceedings

- Represent the company, as legally authorized, in proceedings before the Centro de Conciliación Laboral del Estado de Jalisco and other relevant labor authorities.
- Prepare documentation, case files, settlement proposals, and supporting evidence for conciliation hearings.




- Coordinate with external labor attorneys on disputes, claims, and litigation when required.
- Monitor deadlines, hearing dates, agreements, and compliance with settlement terms.
- Develop strategies to resolve labor disputes before they escalate into formal litigation.

3. Labor Law Compliance

- Ensure compliance with the Ley Federal del Trabajo and applicable Mexican employment regulations.
- Review employment documentation, disciplinary notices, internal policies, and termination procedures.
- Advise HR and Operations leadership on labor risks and corrective actions.
- Maintain accurate and confidential employee relations records.

4. Employee Relations & Risk Prevention

- Investigate employee complaints, workplace conflicts, misconduct, and potential labor violations.
- Coach Operations Managers on employee relations, documentation, and legally compliant decision-making.
- Identify recurring causes of labor disputes and recommend preventive measures.
- Track key indicators, including termination costs, conciliation settlements, labor claims, and dispute resolution rates.

Required Qualifications

- Bachelor’s degree in Law (Licenciatura en Derecho), preferably with a specialization in Labor Law.
- 5+ years of relevant experience in labor relations,



employee relations, labor law, or employment litigation.
- Demonstrated experience handling employee terminations and labor conciliation proceedings in Mexico.
- Strong working knowledge of the Federal Labor Law and labor procedures.
- Experience negotiating settlements and managing sensitive employee relations cases.
- Strong negotiation, conflict-resolution, documentation, and stakeholder-management skills.

Preferred Qualifications

- Experience in call centers, BPOs, contact centers, or other high-volume operations.
- Experience managing multiple employee separation cases simultaneously.
- Established working relationships with external labor counsel and local labor authorities.
- Experience preparing reports on labor costs, settlements, and legal exposure.

Key Success Metrics

- Reduction in labor claims and avoidable litigation.
- Timely resolution of conciliation cases.
- Accuracy and compliance of termination documentation and payments.
- Control of termination and settlement costs.
- Reduction in recurring employee relations issues.
- Compliance with legal deadlines and settlement agreements.

Job Type: Full-time

Pay: $25,000.00 - $32,000.00 per month

Application Question(s):

- Do you hold a Bachelor's degree in Law (Licenciatura en Derecho)?
- Have you personally handled labor conciliation proceedings before the Centro de Conciliación Laboral in Mexico?
- Are you available to work onsite in Guadalajara, Jalisco, and attend labor conciliation hearings as needed?

Work Location: In person

📌 HR Manager – Labor Legal (Miramar)
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