Keep customer accounts current and cash flowing, one invoice at a time.

About Us

At Trilled Soluciones, we connect exceptional talent in Mexico with high-growth companies in the United States. We've helped hundreds of professionals build meaningful careers while supporting products that power real businesses.

We're looking for an Accounts Receivable specialist who likes following up, is comfortable on the phone with customers, and stays organized under pressure. You'll join a fast-paced, growing finance function where accuracy matters and every resolved balance makes a difference.

You'll own collections across a portfolio of more than 50 customer accounts, keeping the AR aging file accurate and payments on track. Each day you'll work with customers and with internal teams such as Operations, Billing, and Accounting to resolve issues and keep relationships strong. If you're a detail-driven communicator who enjoys turning overdue balances into resolved accounts, this role is for you!

About the Client

Evans Transportation Services is a Waukesha, Wisconsin-based third-party logistics (3PL) provider with over 40 years of experience delivering end-to-end transportation management solutions across North America. As one of the country's first 100 licensed freight brokers, Evans has grown into a sophisticated, technology-driven 3PL offering Full Truckload, L TL, Parcel Optimization, Project Logistics, and cross-border Mexico services.

Evans is known for quick response times, carrier invoice auditing, and a highly configurable TMS that gives shippers real transparency across their supply chain. The Managed Operations team relies on its Visibility Manager to keep the team executing consistently, customers informed, and exceptions handled before they become problems.

What You'll Do

- Maintain the AR aging file for more than 50 customer accounts and report payment status to your leader every week.
- Call customers and follow up in writing to collect payment on delinquent accounts.
- Find out why customers paid late or only in part,



then settle disputes and resolve discrepancies.
- Keep customer relationships positive by giving professional, solution-focused service on collection issues.
- Work with Operations, Billing, Accounting, and other internal teams to resolve customer collection issues.
- Check multiple customer portals to confirm invoices were uploaded and to review disputes and payment status.
- Analyze customer accounts internally and submit requests for customer refunds and account adjustments.
- Escalate to your lead when a customer's AR balance goes over its credit insurance limit.

Qualifications

- Associate's degree in Accounting or equivalent years of work experience.
- Customer service experience.
- Fluent English, written and spoken, including reading and typing.
- Ability to communicate clearly and professionally by phone, by email, and in virtual meetings.
- Strong attention to detail and accuracy.
- Problem-solving and analytical skills.
- Ability to prioritize and manage multiple responsibilities in a fast-paced, growing environment.

Nice to Have

- Experience with Mercury Gate or other TMS platforms.
- Background working with U.S.-based carriers, brokers, or 3PLs.
- Experience generating reports and analyzing load data.

Who You Are

You're self-motivated, enthusiastic, and driven by goals, and you take ownership of your accounts without needing reminders. You stay calm and professional when a customer is frustrated, and you work toward a fair resolution that keeps the relationship intact. You're careful by nature: you double-check figures, track every open item, and know where each account stands. When many priorities compete, you organize your work and keep moving. Most importantly, you're looking for a stable, long-term opportunity with a company that values your expertise, respects your contributions, and gives you room to grow.

Additional Details
Schedule: Full-time, 40 hours per week;
Languages: Advanced English required
Compensation: Starting at $17,000 MXN/mo
Reports to: A/R Team Lead

Sueldo: A partir de $17,000.00 al mes

Lugar de trabajo: Empleo presencial

📌 Accounts Receivable Analyst (Santiago de Querétaro)
🏢 Trilled Soluciones
📍 Santiago de Querétaro