We’re a International logistics company looking for a Bilingual IT Support Specialist! / IT Technician who is fluent in English to optimize our technology infrastructure and provide user support.

Essential Requirements:

- Education: Systems Engineering or related degree.
- Languages: Fluent in English at an advanced conversational level. Daily conversations and interviews in English are mandatory.
- Experience: At least 3 years of experience as a computer technician.
- Support and Maintenance: Experience in the installation, configuration, maintenance, and repair of hardware, networking, and communication software.
- Telecommunications and Networks: Configuration of telephone lines, networks, telecommunications, DNS services, XAMPP localhost, hosting services, data recovery, databases, etc.
- Office Suite: Advanced proficiency in Microsoft 365 (Outlook, OneDrive, Office).
- Operating Systems: Intermediate proficiency in Windows Server, Linux, Mac, Novell, among others.
- Advanced Infrastructure: Advanced servers, switches, CCTV, computers, video walls, networking, and communications.
- Security: Data backup and recovery / Information security and data privacy.
- Cybersecurity: TCP/IP protocols, firewalls, VPNs, cyberattacks, and prevention.
- Support: User assistance and technical support.
- Availability of service across the corporate's various office locations

Main Responsibilities:

- Set up workstations, local networks, and peripherals at various branch offices.
- Ensure optimal performance of hardware,



software, and system security.
- Respond to technical support requests and provide timely guidance to internal users.
- Diagnose equipment failures, schedule preventive maintenance, and manage data backups.

We offer:

- Salary: Up to 30,000 MXN per month (nominal).
- Benefits: Above the legal minimum (major medical insurance, life insurance, savings plan, and a year-end bonus).
- Grocery vouchers: + 2,000 MXN per month.
- Schedule: Monday through Friday from 9:00 a.m. to 6:00 p.m. | Saturdays from 9:00 a.m. to 2:00 p.m. (with occasional availability).
- Work location: Mexico City (In-situ, near the Angel of Independence)

Sueldo: Hasta $30,000.00 al mes

Incentivos:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Seguro de la vista
- Vales de despensa

Pregunta(s) de postulación:

- What is your minimum nominal salary expectation?
- How long would it take you to get to the work site? Reforma Area (Angel de Independencia)
- Can you hold conversations in fluent English?

Escolaridad:

- Licenciatura terminada (Deseable)

Experiencia:

- Information Technology Technician: 3 años (Obligatorio)
- Hardware/Software Support, Advanced Microsoft 365: 3 años (Obligatorio)
- networks (TCP/IP, VPNs, firewalls), cybersecurity: 3 años (Obligatorio)
- servers (Windows/Linux/Mac), switches, and CCTV systems: 3 años (Obligatorio)

Idioma:

- fluent conversational English (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Information Technology Technician (Juárez)
🏢 FAME Asesoría Corporativo Laboral
📍 Juárez