AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a
Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

MUST HAVES

-
4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.

- Strong
Linux and command line fundamentals.

- Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.

- Experience working with a
public cloud provider, preferably Azure or AWS.

- Upper-intermediate English level.

NICE TO HAVES

- Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.

- Scripting or coding in Python or Java is a strong plus.

- CI/CD,



infrastructure as code such as Helm or Terraform is a plus.

- Financial services background is not required.

WHAT YOU WILL DO

- Operate and maintain the Kubernetes based platform across public and private cloud environments.

- Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.

- Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.

- Onboard and support new clients onto the platform.

- Build automation and diagnostic tooling that cuts manual effort and evaluates performance.

- Identify and deliver process improvements.

- Support software and hardware upgrades and keep components up to date.

- Proactively manage capacity so the platform scales with demand.

PERKS AND BENEFITS

-
Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.

-
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.

-
Exciting projects: Modern solutions with Fortune 500 and top product companies.

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Flextime: Adaptable schedule with remote and office options.

📌 Site Reliability Engineer (Kubernetes) (Guadalajara)
🏢 Agileengine
📍 Guadalajara