Capgemini Engineering Mexico is seeking a Production Support Lead to drive stability and service quality for critical production applications. You will lead Incident Management and Problem Management end-to-end and act as a senior escalation point for service recovery.
You’ll collaborate with Dev Ops, Infrastructure, and Architecture Practices globally to improve service health, reduce risk, and balance speed to market with availability and compliance.
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📌 AI-Driven Production Support Lead (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
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