Zaelab is seeking a Service Now Developer to join our growing Service Now practice. This role will focus on configuring and supporting Service Now solutions that enable order management, order orchestration, fulfillment, and customer-facing business processes.
Because our work sits at the intersection of Service Now and complex commerce ecosystems, we are particularly interested in candidates with experience in Service Now Order Management (OM), Sales and Order Management (SOM), Telecommunications Service Management (TSM), Customer Service Management (CSM), or other order-management-adjacent Service Now products.
Your Responsibilities Configure and maintain Service Now solutions supporting order management, order fulfillment, and customer-facing business processes. Design and configure workflows, Flow Designer automations, business rules, UI policies, forms, and platform capabilities. Support implementations and enhancements involving Service Now Order Management (OM), Sales and Order Management (SOM), Telecommunications Service Management (TSM), Customer Service Management (CSM),
and related products. Collaborate with architects, business analysts, developers, and client stakeholders to translate business requirements into scalable Service Now solutions. Configure integrations between Service Now and enterprise platforms such as CRM, CPQ, ERP, billing, and fulfillment systems. Participate in requirements gathering, solution design, testing, deployment, and production support activities. Troubleshoot and resolve configuration issues while following Service Now best practices and governance standards. Contribute to Agile delivery teams through sprint planning, estimation, testing, and release activities. Create and maintain technical documentation for configurations, integrations, and processes. 3+ years of hands-on Service Now configuration or development experience. Strong experience with Flow Designer, workflows, business rules, client scripts, UI policies, and pl
📌 Servicenow developer (México)
🏢 Zaelab
📍 México