Resolv General seeks an experienced Team Lead to manage a remote healthcare customer experience team for a US-based program. You will coach, monitor performance, and maintain a high standard of service in a fast-paced BPO environment.
Fluency in English and Spanish is required; US business hours align with this role. As a fully remote, contractor position in México, you will work with trainers and leadership to ensure smooth production transitions, with weekly payments and dedicated training
📌 Remote Healthcare CX Team Lead (Mariscala de Juárez)
🏢 Resolv.Global
📍 Mariscala de Juárez
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