Verato is looking for a Customer Success Manager to own a named portfolio of customers, driving adoption and value realization in a rapidly growing B2B SaaS environment. You will lead check-ins, monitor usage, and coordinate with cross-functional teams to ensure successful renewals and growth opportunities.
You will work in English, leverage Salesforce and Gainsight for health and renewal tracking, and collaborate with stakeholders across Support, Product, and Sales to guide customers toward
📌 Growth Portfolio: Strategic CSM for SaaS (México)
🏢 Verato
📍 México