19 oct
|
Idc Colombia
|
Ciudad de México
19 oct
Idc Colombia
Ciudad de México
IDC in Mexico City is seeking an on‑site Helpdesk Support Specialist to assist employees with Windows/macOS, software, hardware, and account issues. You will support colleagues via remote tools, phone, email, chat, and face‑to‑face interactions, ensuring a positive employee experience while maintaining accurate ticket records.
The role requires 2–3 years in IT support, familiarity with Jira, and a strong customer‑service mindset, with 4 days on site and one day remote. No travel is required.
📌 Mexico City IT Helpdesk Specialist (Ciudad de México)
🏢 Idc Colombia
📍 Ciudad de México