Maersk in Mexico City seeks a CX Representative to deliver world-class customer service via inbound and outbound calls, resolving last-mile issues and coordinating with delivery teams, stores and warehouses to ensure smooth operations.
Requirements include a High School Diploma or equivalent, 2 years in a contact center, forwarder or customs brokerage, ERP and Excel skills (Pivot Tables & Formulas), and English level of B1-B2.
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📌 Customer Experience Specialist — Multichannel Resolver (Ciudad de México)
🏢 Maersk
📍 Ciudad de México
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