Citigroup Inc. in Mexico City seeks an Institutional Customer Service Manager to lead a multi-team unit and ensure seamless client support. You will drive performance, manage service levels, and influence decisions with broad impact.
Responsibilities include evaluating staff, optimizing processes, and delivering high-quality service while managing risk and compliance across client interactions and initiatives.
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📌 Líder de Implementación y Operaciones de Servicio al Cliente (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México
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