About the Role
We are looking for a Site Reliability Engineer to operate and improve a Kubernetes-based API platform across public and private cloud environments, including automation, tooling, and incident management.

The mandatory requirements are 4+ years of hands-on experience operating Kubernetes in production, strong Linux and command line skills, troubleshooting complex systems, experience with AWS or Azure, and an upper-intermediate English level.

What you will do
• Operate and maintain the Kubernetes based platform across public and private cloud environments.
• Work with observability tooling to ensure alerts are actionable through up-to-date runbooks and documentation.
• Manage incidents from end-to-end, including incident response, root cause analysis, and post incident reviews.
• Onboard and support new clients onto the platform.
• Build automation and diagnostic tooling that cuts manual effort and evaluates performance.
• Identify and deliver process improvements.
• Support software and hardware upgrades and keep components up to date.




• Proactively manage capacity so the platform scales with demand.

Must haves
• 4+ years of hands-on experience operating Kubernetes in production, ideally with Service Mesh.
• Strong Linux and command line fundamentals.
• Confident debugging and troubleshooting complex systems, from the application layer through to lower-level infrastructure.
• Experience working with a public cloud provider, preferably Azure or AWS.
• Upper-intermediate English level.

Nice to haves
• Working knowledge of Grafana, Prometheus, Loki and Tempo is a plus.
• Scripting or coding in Python or Java is a strong plus.
• CI/CD, infrastructure as code such as Helm or Terraform is a plus.
• Financial services background is not required.

Perks
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your

📌 Site Reliability Engineer (México)
🏢 Agileengine
📍 México