Job Description: About This Role The ServiceNow Pre-Sales it is about understanding the client's business, advising them on how ServiceNow can help, and becoming a trusted advisor throughout the sales and solutioning lifecycle.
Key Responsibilities What do you do • Lead client discovery sessions to understand business challenges, objectives, and ServiceNow opportunities.
• Translate business needs into scalable ServiceNow solutions and recommend best practices.
• Develop solution approaches, high-level architectures, estimates, implementation plans, and proposals.
• Partner with sales, architects, and delivery teams to shape opportunities and support the full sales lifecycle.
• Present solutions to business and executive stakeholders, articulating business value and outcomes.
• Build trusted client relationships and identify opportunities to expand ServiceNow adoption across the enterprise.
• Ensure smooth transition of sold solutions into delivery and contribute to ServiceNow practice growth and innovation.
Who you are • Strong experience with ServiceNow in consulting,



pre-sales, solution architecture, or advisory roles.
• Proven ability to lead discovery conversations and translate business challenges into technology solutions.
• Deep understanding of ServiceNow platform capabilities, implementation best practices, and transformation programs.
• Experience creating solution designs, estimates, staffing models, SOWs, and commercial proposals.
• Excellent communication skills with the ability to engage technical teams, business stakeholders, and executives.
• Trusted advisor mindset with strong client relationship and consultative selling skills.
• Collaborative team player who works effectively across sales, architecture, delivery, and practice leadership.
• ServiceNow certifications (CSA, CIS, CTA, CMA) and experience across ITSM, ITOM, CSM, HRSD, SPM, SecOps, IRM, App Engine, or AI capabilities are a plus.
At DXC Technology, we believe strong connections and comm

📌 Presales & Solutions Lead - Service Now (Xico)
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