Vertiv is seeking a Service Desk Technician to respond to tickets and outages, providing second‑level support for hardware and software issues. The role includes installation/configuration, troubleshooting, backup operations, and hands‑on IT project support.
The candidate will work under corporate policies, with emphasis on data confidentiality and incident management. Experience with Windows OS deployments and ITSM tools like ServiceNow is preferred.
📌 End-User IT Support Specialist — Quick, Hands-on Tech Help (Mexicali)
🏢 Vertiv
📍 Mexicali
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