We are seeking an experienced Cyber Security Analyst professional to support and enhance our integral security operations. The role is responsible for continuous monitoring, incident response, threat investigation, vulnerability management, endpoint compliance and security reporting across the enterprise environment

This is a shift-based hybrid role with office presence, requiring coverage across a 24x5 operational model and support for Cyber Security Operations and services, with occasional after-hours activities for complex changes or critical tasks.

JOB Responsibilities
• Provide L2 Cyber support by handling escalations from users via ServiceNow, Awareness campaign, Phishing, performing monitoring activities, troubleshooting and resolution.
• Take ownership of complex incidents, ensuring timely resolution within agreed SLAs
• Perform in-depth diagnostics and root cause and remediation action.
• Provide 24x5 security monitoring support and participate in weekend/On-Call rotations.
• Ensure timely detection, triage and response to security incidents.




• Perform deep-dive investigations for Critical and High Priority security incidents.
• Lead critical incident response activities and coordinate stakeholder communications.
• Work closely with Infrastructure, Network, Cloud and Application teams to drive issue resolution.
• Track remediation activities and ensure closure within agreed SLAs
• Monitor Microsoft Defender compliance across Windows Server , Endpoints and Linux servers.
• Identify non-compliant assets and coordinate remediation efforts.
• Support endpoint security policy implementation and enforcement.
• Analyse phishing alerts and suspicious emails, perform email header analysis and determine threat indicators.
• Knowbe4 awareness recommend and implement appropriate containment and user awareness actions.
• Conduct advanced threat investigations using Cisco Umbrella to perform URL analysis, Smart Search investigations, blacklist management and threat hunti

📌 Cyber Security Analyst (Monterrey)
🏢 Flsmidth
📍 Monterrey