Job Description
I support my manager to fulfil the purpose of our function and the development of the IKEA business in the respective area of responsibility.
I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again.
I am line responsible during the work shift when the manager of the area is not present.
I lead by example, but do not have any direct reports or conduct development talks.
I spend at least 80% of my working time on the floor, listening, acting, helping and supporting customers and co-workers.
Qualifications
Motivation:
I am motivated and inspired by the IKEA values.
I am sales-driven and passionate about food and people.
I am service-minded and always keep the customer in focus.
I am driven to meet and exceed my goals.
I get as much out of helping my team achieve and develop as I do out of my own achievements.
I am curious and eager to learn more in order to grow both the business and as a person.
I share my knowledge with other colleagues.




I enjoy working in a vibrant retail environment.
I am interested in people's everyday life at home and in home furnishings.
Knowledge:
Experience of working in vibrant retail environment with proven track record.
Experience of serving customers.
Experience of working with an KPI-driven action plan.
IKEA sales experience and knowledge of IKEA merchandising techniques.
Experience of supervising and working in a team.
Experience of developing action plans.
Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages.
Capabilities:
A person with the potential to become a store department head as the next step in an established career path that could lead to the position of Commercial Swedish Food Market & Bistro Manager, Kitchen Production Manager, Commercial Restaurant Manager, Shopkeeper or possibly as an alternative step in her/his chosen

📌 Food & Beverage Team Leader (México)
🏢 Ikano-Retail
📍 México