Manage and develop relationships with strategic accounts in the industrial sector.
Lead, supervise, and coordinate the assigned team within the Customer Service business unit, ensuring compliance with goals and quality in customer service.
Ensure compliance with deliverables related to the introduction of new products
Collaborate with logistics, production, quality, engineering, and finance.
Prepare performance reports, KPI analysis, and presentation of results.
Participate in audits, follow-up meetings, and client presentations.
Coordinate and attend client visits, audits, and sales meetings
4 years of experience as a supervisor or manager, ideally in customer service or account management in the industrial or maquiladora sector.
Advance english
knowledge in supply chain management and project management
Ability to generate long-term business relationships
Availability to travel with Visa
High results-orientation, organization and strategic focus

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📌 Customer Service Manager ( Insutry) (Centro-Norte)
🏢 OFERTA CONFIDENCIAL
📍 Centro-Norte