Description
Job Title: Healthcare Appointment Setter Position type: Part-Time Working Hours: 7:00 AM – 11:00 AM, Monday - Friday Eastern Daylight Time Salary rate: $5-$7
Key Responsibilities:
Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day. Convert patient inquiries and qualified leads into booked evaluations using effective sales and closing techniques. Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week. Address patient concerns, overcome objections, and encourage appointment bookings. Manage leads through GoHighLevel CRM, maintaining accurate records and follow-up activities.
Follow a structured callback schedule, including initial contact, a 2-day follow-up, and an additional follow-up 3 days later. Reactivate inactive leads and past patients to generate new appointments. Schedule appointments using Jane EMR or similar healthcare platforms. Assist with secure payment collection and maintain accurate patient and scheduling records.



Assist with Instagram and Facebook posting, engagement, and basic marketing activities. Coordinate with the existing content creator on social media initiatives.
Manage emails, administrative inquiries, data entry, and recordkeeping. Provide general virtual administrative support and assist with basic marketing content creation when needed.
Requirements
At least 1 year of experience in appointment setting, sales, or any other similar role. Demonstrated ability to convert leads and inquiries into confirmed appointments or consultations. Experience in outbound calling, lead nurturing, objection handling, and patient reactivation. Confident, persuasive, professional, and patient-friendly phone presence. Medical reception, patient coordination, or healthcare appointment-setting experience preferred, particularly in physical therapy, pelvic floor therapy, or women's health is highly preferred.
Familiarity with GoHighLevel, Jane

📌 Healthcare Appointment Setter (Ciudad de México)
🏢 Winning Assistants
📍 Ciudad de México