OverviewRole Overview:Respond to order inquiries.
Create, validate, modify, and cancel orders.
Identify exceptions and provide resolution to issues.
Create delivery and shipment documents and support load building integration.
Process returns.As a member of the team, participate in meeting service levels, key performance metrics, and deliver a high-quality, cost-effective service.
Proactively ensure the delivery of a customer-focused service to clients.Proficient knowledge of one or more processes.Hands-on experience working with an ERP tool (preferably SAP U2K2).
Hard-working and confident.High level of integrity.Ability to communicate effectively, both verbally and in writing,



across all organizational levels.Passionate about creating value and impact for clients.Team-oriented and collaborative approach.General Responsibilities / Accountabilities:• Respond to order inquiries.
• Create quotes.
• Validate orders.
• Modify or cancel orders.
• Process orders.
• Create delivery and shipment documents.
• Process returns.
• Archive and retrieve documents.Qualifications (Education/Experience/Certification):Preferably a Bachelor's Degree in Business, Finance, or a related field.
#J-*****-Ljbffr

📌 Jr. Associate Order Management Logistics Officer (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes