Professional Services Manager Why SailPoint? That's what people say about SailPoint. We're known as the company where everyone wants to work, and we have the awards to prove it. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include integral financial institutions, government entities, and pharmaceutical organizations and more. Who You Are: Professional Services Managers are self-directed, highly motivated, and experienced leaders that thrive when overseeing and building a services organization. Path to Success: As a Professional Services Manager (PSM) part of SailPoint's PS team, you will support each customer's journey by managing the strategic efforts required to deliver SailPoint's solutions.



You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices.* Within the first month, you will begin to understand your responsibilities by working with tenured management to shadow projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with your peers.* At the end of the three months, you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio.• Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner* Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation* Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases* Serve as the senior point of contact for client

📌 Manager (remote) (Ciudad de México)
🏢 SailPoint Technologies Holdings
📍 Ciudad de México