We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a general platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
The Supply Chain Manager is responsible for ensuring accurate volume planning across National Service Laboratories (NSLs), taking into consideration capacity constraints,



seasonality, and the unique operational requirements of each laboratory while maintaining full alignment with North America teams.
This position leads, coordinates, and optimizes Customer Service operations across the NSLs in partnership with Laboratory Managers, ensuring an exceptional customer experience that is efficient, scalable, and aligned with EssilorLuxottica's global standards. The role is also accountable for driving demand and capacity planning processes, service performance, operational excellence, and continuous improvement initiatives across the network.
Oversee order intake, processing, and follow-up activities, ensuring seamless integration with Production, Logistics, and Commercial teams.
Manage laboratory capacity planning by balancing service levels and productivity through statistical forecasting, demand planning methodologies, and collaborative planning processes with cross

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